Privacy Policy
Last updated: 05 August 2025
Banolila Logistics values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard the data you provide when using our services or website.
1. What We Collect
We may collect the following information:
- Full name, contact number, and email address
- Pickup and delivery addresses
- Payment confirmation details (including bank transfer references)
- Any communication or feedback shared with us
2. How We Use It
Your information is used to:
- Process and confirm your booking
- Provide updates about your removal or delivery
- Contact you regarding payment or logistics
- Improve customer service and operations
3. Bank Transfers and Security
If you choose to pay via bank transfer, please note:
- We do not store your banking information.
- Bank transfer details are listed only to facilitate direct payments.
- All proof of payment (POP) must be sent to mahlapeace@gmail.com for confirmation.
4. Information Sharing
We do not sell or rent your personal data. Information may only be shared with trusted third parties directly involved in fulfilling your service request (e.g., subcontracted drivers or teams).
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Opt out of future communications
For questions or data-related requests, contact:
📞 +27 (71) 096 3835
✉️ mahlapeace@gmail.com